Access

We are pleased to offer BSL interpretation for our events at O2 Academy Brixton and O2 Shepherds Bush Empire on request.

Please contact the venue once you have purchased a ticket (either via the accessible line or a general ticket) immediately and no later than 28 days prior to the event, so we make arrangements for an interpreter.  Details of how to book accessible tickets for O2 Academy Brixton can be found here or for O2 Shepherds Bush Empire here

AMG venues offer one companion ticket free of charge to those that require assistance at an event.

Customers must purchase one ticket for them and the venue will issue a companion ticket once the customer has provided a completed booking form and supporting documentation.

Companion tickets must be requested/applied for immediately after a booking has been made and directly with the venue access team. Compantions must be able to meet the customers access requirements while at the venue and be able to assist them in the event of an emergency.

Once an event has sold out we are unable to supply any further tickets, of any type including companion tickets.

All AMG venues accept the Access Card as a form of supporting documentation when booking accessible tickets. If you have an Access Card you do not need to complete the venue booking form just provide your full name and card number to the access team.

If completing a booking form the following is accepted as supporting evidence to claim a free companion ticket.

Photocopy, scan or phone photo of one of the following, any sensitive information can be blankd out.

  • DLA letter
  •  PIP letter
  • Benefits letter or equivalent
  • Registered severely sight impaired card,
  • Assistance dog card or other evidence.

Should you not have these documents we also accept consultation or appointment letter or a letter from a medical professional (doctor, consultant etc.) clearly confirming the need for the requests you have detailed on your form.

Blue badges, freedom passes and Christmas bonus letters are not accepted as forms of supporting evidence.

If you do not want to provide this information with the form, please let us know and we will call you to discuss. Please ensure you detail reasons for the companion request.

**Please do not book tickets through the contact form**

Each of the venues accessible facilities differ across our group. Please have a look on the venues website on the Access section.

We are happy to allow customers to come down prior to a show to have a look at the venue and locations of facilities with prior agreement when the venue is closed.

If you have any further queries contact the venue using the contact form.

O2 ABC Glasgow

O2 Academy Birmingham

O2 Academy Bournemouth

O2 Academy Bristol

O2 Academy Brixton

O2 Academy Glasgow

O2 Academy Islington

O2 Academy Leeds

O2 Academy Leicester

O2 Academy Liverpool

O2 Academy Newcastle

O2 Academy Oxford

O2 Academy Sheffield

O2 Forum Kentish Town

O2 Institute Birmingham

O2 Ritz Manchester

O2 Shepherds Bush Empire

Customers are advised not to use the help contact form to purchase accessible tickets or provide supporting information.

For details of lift and access requirements please head to the Access page on the venues website. On here you will find details of the facilities on offer at the venue.Unfortunately due to the age and layout of some of the venues we have been unable to put in lifts.

O2 ABC Glasgow

O2 Academy Birmingham

O2 Academy Bournemouth

O2 Academy Bristol

O2 Academy Brixton

O2 Academy Glasgow

O2 Academy Islington

O2 Academy Leeds

O2 Academy Leicester

O2 Academy Liverpool

O2 Academy Newcastle

O2 Academy Oxford

O2 Academy Sheffield

O2 Forum Kentish Town

O2 Institute Birmingham

O2 Ritz Manchester

O2 Shepherds Bush Empire

Please contact us for any further information if it is not detailed on the access page.

PLEASE DO NOT SEND EMAILS REGARDING BOOKINGS or ANY SUPPORTING DOCUMENTATION VIA THIS HELP SITE

For information on how to book accessible tickets and facilities please click on the relevant venue link below.

Full details of how to book accessible tickets can be found here.

O2 ABC Glasgow

O2 Academy Birmingham

O2 Academy Bournemouth

O2 Academy Bristol

O2 Academy Brixton

O2 Academy Glasgow

O2 Academy Islington

O2 Academy Leeds

O2 Academy Leicester

O2 Academy Liverpool

O2 Academy Newcastle

O2 Academy Oxford

O2 Academy Sheffield

O2 Forum Kentish Town

O2 Institute Birmingham

O2 Ritz Manchester

O2 Shepherds Bush Empire

AMG venues offer 1 free companion ticket to those that require assistance at the event purchasing an accessible ticket. Companion tickets must be requested immediately after a booking has been made direct with the venue. Once an event has sold out we are unable to supply any further tickets of any type.

 

Please click on the link below for the venue you want to visit. The access page on the venue website provides full details of how to book your ticket and information about the venues accessible facilities.

Every venue varies and has a dedicated contact.

O2 ABC Glasgow

O2 Academy Birmingham

O2 Academy Bournemouth

O2 Academy Bristol

O2 Academy Brixton

O2 Academy Glasgow

O2 Academy Islington

O2 Academy Leeds

O2 Academy Leicester

O2 Academy Liverpool

O2 Academy Newcastle

O2 Academy Oxford

O2 Academy Sheffield

O2 Forum Kentish Town

O2 Institute Birmingham

O2 Ritz Manchester

O2 Shepherds Bush Empire

PLEASE DO NOT SEND EMAILS REGARDING BOOKINGS or ANY SUPPORTING DOCUMENTATION VIA THIS HELP SITE

 

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